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"These H.S. kids dropped some F bombs at me during a session! How to handle it?" athlete misbehavior client management high school athletes Jul 12, 2021

Today I got a message from a coach who is having problems with a few of the kids he trains in his private sports training business. 

This coach has been working with these high school kids for around three weeks now and he said that at the last session a couple of the kids he trains started...

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"My clients cancel 30 seconds before the session starts! What do I do?" cancellation policy client management contract agreement Jun 14, 2021

I received this email from a coach who has been training clients for a couple of years now and has been having a repetitive problem with some of them.

The problem is - just before the actual training session starts sometimes his clients will text him saying that they can't make it to the session...

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