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My client is begging me for a refund for my last basketball clinic!

basketball client refunds Apr 13, 2021

Today I got a great question from a coach who is in Basketball and currently runs camps and clinics with his coaching business.   

Before I move onto his question if you're a coach doing any sort of camps and clinics I have a great program below that will help you to sell out future camps and clinics. I've already had hundreds of coaches go through the program, check it out below: 

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This Basketball coach asked me this question..

"Hey Ben, I've been running a lot of clinics over the past couple of months and my business is doing great! But the last clinic I ran I had three people who didn't show up and they're all asking for a refund now. What should I do?"

I was able to gather a lot more information from this coach and I asked him to send me over his website so I could take a look at it. I even asked him to send me over his payment page. After looking through both, I noticed that this coach didn't have a terms and...

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